Your customer success portal is your one-stop-shop for all things Xperienc. Have a question? Need to connect? Need to follow up and learn about new solutions? Find it all in your customer success portal!
A fresh and minimized look - making it easier to get access to what you need, quickly!
- No need to memorize separate email addresses. Submit all tickets and inquiries in ONE place.
Submit CONTENT tickets using the 'New Placement Request Ticket'
- Detailed descriptions on what is required to submit each ticket type
- Faster turnarounds
- A more fluid submission and monitoring process
More BOLD transparency!
- Know the status and timestamps of your tickets before clicking on them
- Monitor the status of your tickets with stand out pops of color
- Need to add in a 3rd party on a ticket? Do so with ease, looping them on the ticket via cc
- Follow topics and articles that you refer to often or are interested in getting updates on